Story Is Infrastructure

For teams building trust across culture, power, and policy.

A THIRD SPACE PRACTICE

Our Story

Most organisations do not have a storytelling problem.
They have a trust problem. Watch this video. 

In migrant, refugee, diaspora, and CALD contexts, people are often asked to “share their story” before they are offered real decision rights. Too often, pain has to perform just to be taken seriously. Then the insight gets carried into closed rooms, turned into a strategy, and handed back as a finished product.

Third Space Narrative exists to break that loop.

We do story work that protects people. We listen first. We map the system around the story. We build narrative infrastructure your team can actually run, so engagement stops being extraction and starts being shared authorship.

Because the goal is not a moving story.
The goal is decisions, services, and partnerships that hold up in real life.

 

Kuol Malou | Founder

What We Build

Lived experience as evidence, not decoration. Systems thinking to map what’s shaping behaviour and outcomes. Narrative design to manage meaning across stakeholders, not just “tell stories.” Collective impact to align partners, reduce fragmentation, and protect trust.

Sustainable impact needs sustainable trust

Most organisations don’t fail because they lack passion. They fail because they can’t hold trust across partners, communities, and decision makers at the same time. TSN helps you build a narrative that matches your operations, your constraints, and your promises. Not a campaign. Not a rebrand. A system your team can repeat, measure, and improve.

Before the pain had to prove itself to be worthy of care.

KUOL MALOU, THIRD SPACE NARRATIVE

Story-loving team

Meet Our Storytellers

Kuol (Founder)

Kuol is a narrative strategist and systems thinker working across diaspora, migrant, and multicultural realities. He helps teams move from “story collection” to clear decisions and trust-building infrastructure.

Kamille T.

A facilitation and co-design lead focused on making community expertise real in the room. Their work centres safety, decision clarity, and practical outcomes that people can live with.

Nyajuok T.

A story steward and engagement specialist who protects consent, context, and authorship. They help organisations build story banks that reduce re-telling and stop secondhand trauma cycles.
You ask, we answer

COMMON QUESTIONS

Because people do not experience your strategy as a document. They experience it as meaning. Story shapes interpretation, trust, and behaviour. If you do not manage meaning, the loudest narrative will do it for you.

 

Speaking on behalf often keeps power in the institution. Speaking with means shared authorship. Clear decision rights, paid community expertise, access to constraints, and proof loops that show what changed.

We design ethical story practice. Consent, boundaries, and compensation. We capture stories once, store them safely, and use them with clear permission and context, so people are not forced to perform pain to be believed.

We begin with Assess In Motion. We listen, map the system, identify narrative risks, and produce a clear decision and build plan. You leave with direction, not just notes.